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Issue 04 · The Salon Special

Booking software, reviewed by operators.

We review the booking, scheduling, and POS software service businesses actually use. Salon-first by design, because that's where the worst tooling meets the highest stakes. No vendor money. No "best of" listicles.

Modern hair salon interior with styling chairs and mirrors
This week's lead review

Vagaro after 18 months: the verdict on what salon owners actually need.

S.
Why Salon-First

Booking is the hardest software problem in service businesses. We start where the stakes are highest.

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Featured Reviews · May 2026 In this issue

The verdicts operators are reading this month.

How we review

Five criteria, weighted for peak-Saturday reality.

Every product is scored 0-10 across Booking flexibility, POS reliability, Mobile experience, Reporting depth, and Customer support. We synthesize G2 + Capterra peer reviews from SMB operators with 6+ months of ownership, salon-owner Facebook groups and r/smallbusiness threads, vendor documentation, and trade press (Salon Today, Modern Salon, American Spa). Owner reports from peak-Saturday rush contexts are weighted more heavily than steady-state reports, because that's where platforms actually fail. Vendor relationships don't influence rankings.

Read the full methodology